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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lucy Cooper

September 9, 2024

5  out of  5
rating by Lucy Cooper
"The only insurance company I will let insure my property Eric and his staff are amazing people and their always so helpful and polite. I don't see why anyone would want to go anywhere else I'm glad to have good people covering me and that gives peace of mind knowing I'm well covered"
We responded:
"Lucy, Thank you for taking the time to leave us such a wonderful review. We appreciate your feedback and trusting our agency with your Insurance needs."
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William Ralston

August 19, 2024

5  out of  5
rating by William Ralston
"Best experience in the world!"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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Kristin Dalrymple

May 28, 2024

5  out of  5
rating by Kristin Dalrymple
"Our heartfelt thanks goes out to Bryan Hamlett. Through the years, Bryan has consistently provided us with superior customer care. Recently, we were faced with a challenging situation and Bryan immediately and generously provided us with practical strategies and hands on solutions in our time of need with my mother's property. Bryan's courtesy, warmth, and dependability offered us a real friend to turn to when we needed it the most. We simply cannot thank him enough. You cannot put a price tag on trust. If you're looking for an experienced insurance professional who will stand beside you and give you the greatest care possible, look no further than Bryan Hamlett. We are fortunate to know him and call him our friend. Thank you, Bryan!"
We responded:
"Thank you so much for sharing your wonderful experience with Bryan! We are thrilled to hear about the exceptional care and support he provided during a challenging time. Bryan truly values building strong relationships with his clients and we are grateful to have him on our team. Your kind words mean a lot to us. Thank you for choosing Eric Norris - State Farm Insurance Agent."
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Derrick

December 20, 2023

5  out of  5
rating by Derrick
"Very helpful and local."
We responded:
"Thank you for the kind review, Derrick."
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Randall Russell

November 21, 2023

5  out of  5
rating by Randall Russell
"Very professional I feel very confident they did a great job"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Robert Brown

October 21, 2023

4  out of  5
rating by Robert Brown
"Great insurance company, helpful and priced right."
We responded:
"Thank you for the great review."
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Beth R

July 7, 2023

5  out of  5
rating by Beth R
"Fantastic customer service with this office! Always willing to help and go the extra mile. I work with Bryan a lot and he’s great, and all of the other staff is great as well! Definitely not your typical insurance agency!"
We responded:
"We always strive to go the extra mile to assist you with any of your insurance questions or needs, Beth! Thank you so much for the great review and for your kind words recognizing our team! It is our pleasure to be able to provide you with the customer care that you deserve and truly appreciate your feedback!"
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Marcus Judd

July 5, 2023

1  out of  5
rating by Marcus Judd
"Terrible customer service Eric is not in office. Been customer for over 20 years and have spoken with him once. Best advice find different agent... I am due to fact I have been insured by agent since 1999. I was told I need to replace my roof that doesn't leak at my cost or they will cancel my insurance. So my premiums over the last twenty plus years don't mean anything. Total ripoff. Like a good neighbor is a myth"
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Sjana Stephens

May 25, 2023

5  out of  5
rating by Sjana Stephens
"I agree with all the great words others have said about Eric Norris' office. They are always so kind, and helpful! They make it where you dont dread calling the insurance company!!.haha You know what I mean!"
We responded:
"Sjana, Thank you for the kind review. We are so glad we have been able to assist you with all your Insurance needs. "
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Debra Magrum

April 4, 2023

5  out of  5
rating by Debra Magrum
"I absolutely LOVE this insurance agency! We own a plumbing company and they handle our business and personal auto insurance. It's so easy to call up and change things and add vehicles. They are so nice a friendly and easy to talk to. I always laugh when I'm on the phone with the agents."
We responded:
"Debra, Thank you for the wonderful feedback and trusting our team with your Insurance needs. "
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Emilee Smith

March 24, 2023

5  out of  5
rating by Emilee Smith
"Bryan has been such a great help navigating all my insurance needs! He went above and beyond in getting me the best deal possible by bundling all my policies. Highly recommend!"
We responded:
"Emilee, Thank you for the great feedback for Bryan. It is a pleasure working with you."
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Sandy Smith

March 24, 2023

5  out of  5
rating by Sandy Smith
"What can I say. Bryan has handled everything exceptionally for me over the last several years. He is a true asset to the Eric Norris Insurance Team!"
We responded:
"Thank you for the great 5 star rating, Sandy."
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Ashley Wilcox

March 24, 2023

5  out of  5
rating by Ashley Wilcox
"Love this place! Bryan has helped us with our life and car insurance needs and is always available to help and answer any questions!"
We responded:
"Ashley, Thank you. It is a pleasure to help with your Auto and Life Insurance needs. "
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Conner Smith

March 24, 2023

5  out of  5
rating by Conner Smith
"Professionals across the board! Bryan Hamlett is so kind and generous, went above and beyond helping me keep all my coverages in order during my move."
We responded:
"Conner, Thank you for putting your trust in our team for your Insurance needs. "
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William Zellers

March 24, 2023

5  out of  5
rating by William Zellers
"Bryan has helped my family and I out with insurance for years. Always happy and full of knowledge. Thank you Eric Norris State Farm!"
We responded:
"William, It is our pleasure to be able to assist you with all your Insurance needs. "
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Travis Kilpatrick

March 17, 2023

5  out of  5
rating by Travis Kilpatrick
"Hey I have had my insurance for years with Amanda at State Farm she does a amazing job and very helpful kind and cares a lot about her clients she has always answered my questions."
We responded:
"Travis, Thank you for the great review and trusting our team with your Insurance needs. "
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Katie Coutu

March 15, 2023

5  out of  5
rating by Katie Coutu
"Brian Hamlett was super kind. He was able to find everything I asked about and was super patient with me. With his smile never fading he answered all my questions and way more. He is a great person to talk with I highly recommend him"
We responded:
"Katie, Brian is a great asset to our team and always ready and willing to go the extra mile for our customers. Thank you for the great review, "
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kaleb chiasson

March 15, 2023

5  out of  5
rating by kaleb chiasson
"Brian hamlett is one of the best hands down. Every small question was answered in the fullest and to such a degree that even someone new to insurance can understand everything. He's always super nice and hands on with everything. Best best best experience ever hands down"
We responded:
"Kaleb, Thank you for the great shout out for Brian. Brian strives to provide excellent customer service to all. "
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Barb Samuels

March 15, 2023

5  out of  5
rating by Barb Samuels
"When I started back with State Farm, after moving to the area, I have to say that Amanda was awesome in taking care of my needs. She goes above and beyond. I would recommend this office to anyone. One of my family members has switched too."
We responded:
"Barb, Thank you for the great feedback. Amanda is great! She is always putting her customers first!"
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Alex Holcomb

March 14, 2023

5  out of  5
rating by Alex Holcomb
"My employer - MW Fence Co. uses Eric Norris State Farm for all of our insurance needs! Our owner uses them for all of his personal insurance and our business insurance. The staff are always very helpful and efficient! They have gone above and beyond for us more than once!"
We responded:
"Alex, It is a pleasure working with you and ensuring you have the right coverage at home and on the job. "
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Daniel Moser

February 17, 2023

5  out of  5
rating by Daniel Moser
"Been working with Justin Carnahan at Eric Norris State Farm for about 5 years, he has alway been great to me and my family and there’s always a good side conversation about drones or something going on in the community that he’s a part of he’s top notch. Great guy, great service can’t say Enough good."
We responded:
"Thank you for the wonderful review recognizing the efforts to Justin Carnahan. Justin strives to provide you with the insurance you need and the customer care that you deserve! Your kind words make our day! We are honored to have earned the trust of you and your family! We look forward to assisting you with any of your future insurance needs, Daniel!"
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Lilarr03

February 17, 2023

5  out of  5
rating by Lilarr03
"State Farm is an incredible company to go through. I never have any problems and they are always willing to help with whatever I need. Customer service is amazing!"
We responded:
"Thank you for taking the time to share your experience with our agency! We strive to go the extra mile to provide you with friendly, professional and thorough customer care! We truly appreciate your feedback and look forward to assisting you with any of your future insurance needs!"
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Jackie Maggard

February 17, 2023

5  out of  5
rating by Jackie Maggard
"The staff at Eric Norris State Farm Insurance are always helpful and take the time to answer all my questions and concerns. They deal with me graciously even when I'm not so pleasant. Thanks to all who take care of me."
We responded:
"Thank you for the wonderful review and for the kind words about our team, Jackie! It is our pleasure to be able to assist you with any of your insurance questions or needs! We are honored to have earned your trust and look forward to providing you with great customer care for many years to come!"
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Jax Arr

February 17, 2023

5  out of  5
rating by Jax Arr
"Eric Norris State Farm is a place you can trust with your insurance and all the workers there are very trustworthy and kind and if you are looking for someone who will contact you about your insurance in time, look for Amanda Arr, but everyone is great there. ( p:s, Im not being biased for Amanda Arr)"
We responded:
"Thank you for the wonderful review recognizing our team and their efforts to provide you with friendly, professional and thorough customer care, Jax! Amanda Arr always goes the extra mile and we do not think you are biased at all! ;-) We truly appreciate your feedback and we look forward to assisting you with any of your future insurance needs!"
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Erica Kilpatrick

February 17, 2023

5  out of  5
rating by Erica Kilpatrick
"Always so helpful and great customer service!"
We responded:
"Thank you for the wonderful review, Erica! It is our pleasure to be able to assist you with any of your insurance questions or needs. We strive to provide you with the customer care that you deserve and truly appreciate your feedback!"