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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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MLS JUSTICE

March 21, 2025

5  out of  5
rating by MLS JUSTICE
"I have been a client with them for well over 5 yrs. and the staff there has always been friendly accommodating and very helpful. I look forward to being with them for many more years to come."
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Melissa Daniel

February 19, 2025

5  out of  5
rating by Melissa Daniel
"We switched insurance companies so we could work with a local agent who lives in our area. State Farm has been great to work with as we have navigated insurance decisions with building a house and a multi-car policy. Amanda and the entire office is always so helpful and quick to work through any insurance need."
We responded:
"Thank you, Melissa, for sharing your experience. It's wonderful to hear that working with a local agent has been beneficial for you, especially during the process of building a house and managing a multi-car policy. Amanda and the team are dedicated to providing helpful and prompt service, and your feedback is greatly appreciated. We're glad to have you with us and look forward to continuing to support your insurance needs."
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Clyta Jacobs

January 14, 2025

5  out of  5
rating by Clyta Jacobs
"I was in a fender bender about a week ago, state farm didn't waste any time with calling and checking on me right after the accident occurred. I was contacted by a rep that explained everything to me and walked me thru the claims process. I'm happy with my experience."
We responded:
"Thanks for sharing your experience, Clyta! It's great to hear that the team was prompt and helpful during your claims process. We're glad you're happy with the service!"
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J C

January 13, 2025

5  out of  5
rating by J C
"When I called for a quote I was very pleased to talk to a real person who was glad to help me instead of a phone prompt. They explained all of the coverage's in a way that was easy to understand and made much more sense. Switching all of my insurance over was as easy as making a phone call, glad I made the switch!"
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Aaron Wolff

January 13, 2025

5  out of  5
rating by Aaron Wolff
"Professional courteous staff. I know I have the coverage I need. Thanks"
We responded:
"We strive to provide you with the insuarnce you need and the customer care that you deserve, Aaron! Thank you for the wonderful review recognizing our team's efforts to assist you with any of your insurance questions or needs!"
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Cassie Carnahan

December 14, 2024

5  out of  5
rating by Cassie Carnahan
"They truly care about their community!"
We responded:
"Thank you for the wonderful review and for your kind words, Cassie! It is always our pleasure to be involved with any of our community events!"
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Lucy Cooper

September 9, 2024

5  out of  5
rating by Lucy Cooper
"The only insurance company I will let insure my property Eric and his staff are amazing people and their always so helpful and polite. I don't see why anyone would want to go anywhere else I'm glad to have good people covering me and that gives peace of mind knowing I'm well covered"
We responded:
"Lucy, Thank you for taking the time to leave us such a wonderful review. We appreciate your feedback and trusting our agency with your Insurance needs."
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Kristin Dalrymple

May 28, 2024

5  out of  5
rating by Kristin Dalrymple
"Our heartfelt thanks goes out to Bryan Hamlett. Through the years, Bryan has consistently provided us with superior customer care. Recently, we were faced with a challenging situation and Bryan immediately and generously provided us with practical strategies and hands on solutions in our time of need with my mother's property. Bryan's courtesy, warmth, and dependability offered us a real friend to turn to when we needed it the most. We simply cannot thank him enough. You cannot put a price tag on trust. If you're looking for an experienced insurance professional who will stand beside you and give you the greatest care possible, look no further than Bryan Hamlett. We are fortunate to know him and call him our friend. Thank you, Bryan!"
We responded:
"Thank you so much for sharing your wonderful experience with Bryan! We are thrilled to hear about the exceptional care and support he provided during a challenging time. Bryan truly values building strong relationships with his clients and we are grateful to have him on our team. Your kind words mean a lot to us. Thank you for choosing Eric Norris - State Farm Insurance Agent."
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Robert Brown

October 21, 2023

4  out of  5
rating by Robert Brown
"Great insurance company, helpful and priced right."
We responded:
"Thank you for the great review."
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Marcus Judd

July 5, 2023

1  out of  5
rating by Marcus Judd
"Terrible customer service Eric is not in office. Been customer for over 20 years and have spoken with him once. Best advice find different agent... I am due to fact I have been insured by agent since 1999. I was told I need to replace my roof that doesn't leak at my cost or they will cancel my insurance. So my premiums over the last twenty plus years don't mean anything. Total ripoff. Like a good neighbor is a myth"
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Debra Magrum

April 4, 2023

5  out of  5
rating by Debra Magrum
"I absolutely LOVE this insurance agency! We own a plumbing company and they handle our business and personal auto insurance. It's so easy to call up and change things and add vehicles. They are so nice a friendly and easy to talk to. I always laugh when I'm on the phone with the agents."
We responded:
"Debra, Thank you for the wonderful feedback and trusting our team with your Insurance needs. "
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Sandy Smith

March 24, 2023

5  out of  5
rating by Sandy Smith
"What can I say. Bryan has handled everything exceptionally for me over the last several years. He is a true asset to the Eric Norris Insurance Team!"
We responded:
"Thank you for the great 5 star rating, Sandy."