State Farm® Insurance Agent Eric Norris
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Valerie Garrett
February 10, 2026
"Very helpful, quick and professional!"
"Thank you, Valerie, for your wonderful feedback! It's great to hear that you found the service helpful, quick, and professional. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. "
ray hutchison
February 7, 2026
"very helpful was able to get the car and house insurance lower than the car alone at our other insurance"
"Thank you, Ray, for sharing your experience. It's great to hear that we could help you lower your insurance costs for both your car and house. We always strive to provide the best value and service for our customers. If you have any more questions or need further assistance, feel free to reach out anytime. Your feedback is much appreciated!"
John McClendon
February 5, 2026
"Justin explained all of my coverages. He gave us our options on the different types of coverage. He was helpful in getting our new roof discount that was suggested by Eric. They keep in contact with us."
"Thank you, John, for sharing your experience. It's great to hear that Justin was able to clearly explain your coverage options and assist with the new roof discount. We appreciate your feedback and are glad to know that our team is keeping in touch effectively. Your satisfaction is important to us, and we're here to help whenever you need."
Paulette Beck
February 3, 2026
"State Farm is always quick to answer any questions we have in detail, Always helpful, kind, and knowledgeable!"
"Thank you, Paulette, for sharing your positive experience with us. It's wonderful to hear that our team has been able to provide you with detailed answers and support. Your kind words about our helpfulness and knowledge mean a lot. We look forward to continuing to assist you with any of your insurance needs."
Laurel Hall
January 29, 2026
"Eric Norris and team have been very good at hoping me with my insurance questions and needs."
"Thank you, Laurel, for sharing your experience with the team. It's wonderful to hear that we've been able to assist you with your insurance questions and needs. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Jeff Ray
January 28, 2026
"Justin thoroughly went over all the coverages on my vehicles and home. He explained every different coverage and how it works. I have the best coverage that fits me and my family for the best price I could find anywhere else. They do care."
"Thank you, Jeff, for sharing your experience. It's great to hear that Justin was able to provide a thorough explanation of your coverages and help you find the best fit for your needs. We always strive to ensure our customers feel confident and well-informed about their insurance choices. Your feedback is truly appreciated, and we're glad to have you as part of our community."
Shirley Robbins
January 28, 2026
"State Farm Ins, Eric Norris group, are an awesome group of professionals to work with you. They always take time and help you understand whats up with your insurance. I have medical issues, and I have trouble remembering or thinking, about what I need or want. They work with me because they know I have issues with my health. Not too many places you can go and get help at a business that it seems like family. Thanks for being part of the best of Neosho!!"
"Thank you, Shirley, for sharing your experience with our team. We're grateful for your kind words and are pleased to hear that we could assist you with your insurance needs. It's important to us that you feel supported and understood, especially when dealing with health challenges. We're committed to providing a welcoming and helpful environment, and your feedback means a lot to us. Thank you for being part of our community in Neosho!"
Patrick Miller
January 28, 2026
"Justin has been very helpful. We switched to them after 25 years at Farm Bureau."
"Thank you, Patrick, for sharing your experience with us. It's wonderful to hear that Justin has been able to assist you effectively. We truly appreciate your trust in us after so many years with Farm Bureau. Your feedback means a lot, and we're here to continue providing you with excellent service."
Patti Welch
January 28, 2026
"I have been doing business with Eric Norris-State Farm in Neosho for many years as they cover my vehicles and home. I have never been disappointed. I love Eric and his crew...they have always been quick and efficient with any questions or concerns as well as helped me both professionally and personally thru any claims that I have had. I highly recommend u hit them up for any of your insurance needs."
"Thank you so much for your kind words and for being a loyal customer over the years. It's wonderful to hear that you've had such positive experiences with our team. We're committed to providing quick and efficient service, and it's great to know we've been able to assist you both professionally and personally. Your recommendation means a lot to us, and we're here whenever you need assistance with your insurance needs."
Sheila Bruner
January 8, 2026
"Awesome service at your office, as always, Thank You!"
"Thank you, Sheila, for your kind words and perfect rating! We're delighted to hear that you consistently receive awesome service at our office. Your feedback is greatly appreciated, and we look forward to continuing to meet your insurance needs."
Heather Everett
November 11, 2025
"Justin has been so great to work with. So patient in answering all of my questions and is saving us money every month! Couldn't ask for better customer service!"
"Thank you, Heather, for sharing your experience with us. It's wonderful to hear that Justin has been able to assist you so effectively and provide the customer service you deserve. We're delighted to know you're saving money each month. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
Lynn Plumb
September 25, 2025
"It was SO easy to get car insurance with Eric Norris-State Farm Insurance. He saved me several hundreds of dollars compared to my last insurer. I would highly recommend him and State Farm."
"Thank you, Lynn, for sharing your experience! It's wonderful to hear that the process was easy and that you were able to save money on your car insurance. Your recommendation means a lot, and we're glad to have you with us at State Farm. If there's anything else we can assist you with, feel free to reach out."
Shawndel Rainwater
September 4, 2025
"We have known Eric Norris and Justin for years, but just recently switched all of our insurance over to State Farm. Couldn’t be more happy with the service we are receiving I can’t forget about the ladies in the office that are always willing to help. Thank you again."
"Thank you, Shawndel, for sharing your experience and for choosing to switch your insurance to us. It's wonderful to hear that you're happy with the service from Eric, Justin, and the rest of the team. We truly appreciate your kind words and are always here to help with any of your insurance needs."
Tom P
August 12, 2025
"I've been with this agency since I was 16 years old, 1976. I left Neosho many years ago but stayed with this agency. I would not consider going anywhere else. I appreciate talking to agents that I am acquainted with who live in the Neosho area, especially if there's a claim involved. They make it so easy.
Everyone I've dealt with has been above and beyond in every aspect. They have years of experience and their training shows.
I recently had an an insurance overhaul which saved me quite a bit of money. I suggest talking to them rather than randomly getting quotes from competitors, especially agencies with teaser quotes.
I sleep better knowing State Farm wisely has huge assets in case there are many catastrophic multistate claims at once. They have the money to back up that up"
"Thank you, Tom, for your long-standing trust and loyalty to our agency. It's wonderful to hear that our team has consistently met your expectations and provided you with the service you value. We're glad to have been able to assist with your recent insurance overhaul and help you save money. Your confidence in our ability to handle claims and our financial stability is greatly appreciated. Your feedback is invaluable, and we're here to continue supporting you with any of your insurance needs."
Jackson Short
June 12, 2025
"Some of the worst customer service ive ever had. Asking questions about the changes to the policy seemed to annoy them. Accelerated payment to align for billing WITHOUT being able to explain what that change does moving forward is NOT a answer. We are to accept a higher bill without explaining the impact moving forward? Then to seem annoyed that your customer is upset? Asking a week ago to go over polocies to never receive said call back seemed like to much to ask? You are the state farm agent im sorry I asked for some answers. Im very hopeful that this has a impact on customer relations for others moving forward"
MLS JUSTICE
March 21, 2025
"I have been a client with them for well over 5 yrs. and the staff there has always been friendly accommodating and very helpful. I look forward to being with them for many more years to come."
"Thank you for sharing your experience and for being a valued customer for over five years. It's wonderful to hear that our team has been friendly, accommodating, and helpful throughout your time with us. We look forward to continuing to serve you for many more years to come. Your trust and support mean a lot to us."
Melissa Daniel
February 19, 2025
"We switched insurance companies so we could work with a local agent who lives in our area. State Farm has been great to work with as we have navigated insurance decisions with building a house and a multi-car policy.
Amanda and the entire office is always so helpful and quick to work through any insurance need."
"Thank you, Melissa, for sharing your experience. It's wonderful to hear that working with a local agent has been beneficial for you, especially during the process of building a house and managing a multi-car policy. Amanda and the team are dedicated to providing helpful and prompt service, and your feedback is greatly appreciated. We're glad to have you with us and look forward to continuing to support your insurance needs."
Clyta Jacobs
January 14, 2025
"I was in a fender bender about a week ago, state farm didn't waste any time with calling and checking on me right after the accident occurred. I was contacted by a rep that explained everything to me and walked me thru the claims process. I'm happy with my experience."
"Thanks for sharing your experience, Clyta! It's great to hear that the team was prompt and helpful during your claims process. We're glad you're happy with the service!"
Jessica Anto
January 14, 2025
"Amazing customer service from the moment we entered their office. All staff are very knowledgeable and willing to help. I'm thankful we stopped in to discuss coverage and to meet the staff. Highly recommend."
"Hi Jessica,
Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with our team. It's great to know that our staff's knowledge and willingness to help made a positive impact on your visit. We truly appreciate your recommendation and look forward to assisting you again in the future.
Best regards,
Eric"
J C
January 13, 2025
"When I called for a quote I was very pleased to talk to a real person who was glad to help me instead of a phone prompt. They explained all of the coverage's in a way that was easy to understand and made much more sense. Switching all of my insurance over was as easy as making a phone call, glad I made the switch!"
"Thank you for the kind review. "
Aaron Wolff
January 13, 2025
"Professional courteous staff. I know I have the coverage I need. Thanks"
"We strive to provide you with the insuarnce you need and the customer care that you deserve, Aaron! Thank you for the wonderful review recognizing our team's efforts to assist you with any of your insurance questions or needs!"
Rebecca Gray
December 30, 2024
"Amanda Arr is great! We traded our car in on a new one and she had us ready to go with new insurance card in minutes. We highly recommend Eric Norris State Farm insurance."
"Thank you so much, Rebecca! It's wonderful to hear that Amanda was able to assist you quickly and efficiently with your new car insurance. Your recommendation means a lot, and we're delighted to have you with Eric Norris State Farm Insurance!"
Cassie Carnahan
December 14, 2024
"They truly care about their community!"
"Thank you for the wonderful review and for your kind words, Cassie! It is always our pleasure to be involved with any of our community events!"
Tammy Holt
December 14, 2024
"I can't say enough about these agents. They are always friendly and so helpful. They really care about their clients!!!"
"Thank you for the wonderful 5 star review and for your kind words recognizing our team and their efforts to provide you with the customer care that you deserve, Tammy! It is our pleasure to be able to assist you with any of your insurance questions or needs!"
Lucy Cooper
September 9, 2024
"The only insurance company I will let insure my property Eric and his staff are amazing people and their always so helpful and polite. I don't see why anyone would want to go anywhere else I'm glad to have good people covering me and that gives peace of mind knowing I'm well covered"
"Lucy, Thank you for taking the time to leave us such a wonderful review. We appreciate your feedback and trusting our agency with your Insurance needs."