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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of L Steele

L Steele

August 15, 2026

5  out of  5
rating by L Steele
"Justin helped me out with renters insurance and suggested we check to see if he could get me a better deal on auto insurance. He was able to save me almost $650/yr on my auto policy, so I’m very happy with that. Great customer service!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Neosho insurance team. "
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Patrick Burrows

August 12, 2026

5  out of  5
rating by Patrick Burrows
"Eric was a 10/10. Got in, got it done, and insured by the end of the day. Couldn't ask for better service."
We responded:
"Patrick, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Neosho insurance team is always here and happy to help. "
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Sherri Portugal

August 12, 2026

5  out of  5
rating by Sherri Portugal
"Everyone is always so helpful and nice to me."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Neosho to know you had such a great experience with us. "
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Chelsey Nybye

August 12, 2026

5  out of  5
rating by Chelsey Nybye
"I cannot say enough good things about Casey Walch at State Farm! She is extremely helpful, reliable, and amazingly fast. I sent her an email and she got back to me almost immediately the very same morning to get me completely covered and taken care of without any hassle. She even helped set up a quote for my mom and got me a free $25 gift card for referring her! If you need insurance and want someone who truly cares about taking care of you, go see Casey at Eric Norris State Farm!"
We responded:
"Thank you so much for the 5 stars, Chelsey! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Benny Nolen

August 10, 2026

5  out of  5
rating by Benny Nolen
"Awesome Agent very understanding quick on quotes you can hear her smile while helping you .
I never felt so good to join a family an culture like State Farm- “i have good insurance now “"
We responded:
"Thanks so much for the amazing review, Benny! We really appreciate your support here in Neosho. Just reach out anytime if you need us - we’re here for you. "
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Anyssa B

August 6, 2026

5  out of  5
rating by Anyssa B
"Justin is a life saver!! He helped me in any way I asked and his customer service was on point. I enjoyed my experience and look forward to discussing more moving forward. Thank you so much!"
We responded:
"Anyssa, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Veronica Allen

August 5, 2026

5  out of  5
rating by Veronica Allen
"We have done business with Eric Norris State Farm for years. He has a wonderful staff and has always taken care of our needs!
I recently talked with Mariah and had an urgent request and she immediately took care of it !! Makes live easier when someone cares about you as a person! Thank you"
We responded:
"Veronica, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Janey Rodgers

August 3, 2026

5  out of  5
rating by Janey Rodgers
"Always helpful and courteous and very respectful. Have worked with me in difficult time and I appreciate them . Thank you so much."
We responded:
"Thanks so much for the fantastic rating, Janey! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Paul Jones

July 31, 2026

5  out of  5
rating by Paul Jones
"Was very pleased with Justin's ability to answer all my questions concerning coverage for my home and autos. Especially detailing the extra coverage classic autos from Haggarty's.
Very courteous and knowledgeable, would recommend to others.
Paul Jones"
We responded:
"Thanks so much for the amazing review, Paul! We really appreciate your support here in Neosho. Just reach out anytime if you need us - we’re here for you. "
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Carla West

July 30, 2026

5  out of  5
rating by Carla West
"Eric Norris State Farm is always ready to help with any questions."
We responded:
"Thank you for the 5-star review of Eric Norris’s team - we really appreciate your kind words! "
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Brett Payne

July 29, 2026

5  out of  5
rating by Brett Payne
"Very professional, friendly and knowledgeable. Great experience overall and I highly recommend Justin."
We responded:
"Brett, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Stephanie McCully

July 22, 2026

5  out of  5
rating by Stephanie McCully
"We have been with Eric Norris State Farm for over 10 years, and our experience has always been excellent. The entire team is friendly and professional, but Mariah has been especially outstanding. She is always helpful, knowledgeable, and takes the time to answer our questions and make sure we have the coverage we need."
We responded:
"Thank you for the 5 star review."
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courtney lowry

July 22, 2026

5  out of  5
rating by courtney lowry
"Eric and the team are great to work with! Everyone is very knowledgeable, great customer service, and eager to provide for our insurance needs."
We responded:
"Thank you so much for the 5 stars, courtney! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Jerry

July 22, 2026

5  out of  5
rating by Jerry
"Office staff is always helpful and goes above and beyond. The team is thorough and makes sure I have the right coverage on both my property and autos."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Eric Norris’s team. "
Profile photo of Kim Bowman

Kim Bowman

July 20, 2026

5  out of  5
rating by Kim Bowman
"Been with State Farm for many years always been very friendly customer service and worked to resolve anything I’ve had an issue with."
We responded:
"Kim, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Harley

July 20, 2026

5  out of  5
rating by Harley
"Always super helpful and easy to deal with."
We responded:
"Harley, thank you for the amazing review! Our Neosho insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Eric Norris, your State Farm Agent "
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Rebecca Gray

July 20, 2026

5  out of  5
rating by Rebecca Gray
"Amanda Arr always so helpful! We feel happy we are with a company that is friendly and trustworthy."
We responded:
"Thank you so much, Rebecca! It's wonderful to hear that Amanda was able to assist you quickly and efficiently with your new car insurance. Your recommendation means a lot, and we're delighted to have you with Eric Norris State Farm Insurance!"
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Sharon Millage

July 16, 2026

5  out of  5
rating by Sharon Millage
"Eric Norris and his team are not only a great bunch of people, they truly care about their customers. They treat us like family and we couldn’t imagine being insured anywhere else."
We responded:
"Sharon, Thank you for taking the time to leave us a great review. "
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Debbie Wheeler

July 16, 2026

5  out of  5
rating by Debbie Wheeler
"Very helpful when I need them the ladies do there very best to help ."
We responded:
"Thanks so much for the amazing review, Debbie! We really appreciate your support here in Neosho. Just reach out anytime if you need us - we’re here for you. "
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M Jackson

July 15, 2026

5  out of  5
rating by M Jackson
"Love working with the staff here. They are so friendly, kind, knowledgeable, and helpful."
We responded:
"M, thank you for the amazing review! Our Neosho insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Eric Norris, your State Farm Agent "
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Patricia Standefer

July 15, 2026

5  out of  5
rating by Patricia Standefer
"I love that I can call or text the office and always get a quick response to my coverage needs. The team is always friendly and very helpful."
We responded:
"Hi Patricia, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Neosho.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Eric Norris "
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Wes Franklin

July 10, 2026

5  out of  5
rating by Wes Franklin
"Local, friendly people eager to help. Justin is great!"
We responded:
"We are grateful for your 5-star review, Wes! Thanks for taking a moment to share your positive rating of State Farm Agent Eric Norris’s Team here in Neosho . "
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Travis Creswell

July 10, 2026

5  out of  5
rating by Travis Creswell
"Quick to answer the phone and get you knowledgeable answers. Rates are fair. We do shop around regularly and continue to stay there."
We responded:
"Thank you for the amazing review, Travis! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Angie White

July 10, 2026

5  out of  5
rating by Angie White
"Casey Welch was awesome and very helpful!!! Everyone was so sweet and nice.. great prices!!"
We responded:
"Thanks so much for the fantastic rating, Angie! We are so glad you had a positive experience with us here on State Farm Agent Eric Norris’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Sophie Newman

Sophie Newman

July 10, 2026

5  out of  5
rating by Sophie Newman
"Justin is wonderful! Our home insurance gives us complete peace of mind knowing we're protected, and adding coverage for my wedding ring was incredibly quick and easy. It's comforting to have a team that makes keeping our most important things safe so effortless!"
We responded:
"Thank you for the 5-star review, Sophie! Here on State Farm Agent Eric Norris’s Team, we are proud to serve our community and appreciate your recognition. "